• Українська
  • Русский
  • پښتو
  • Tigrinyan
  • العربية
  • 普通话
  • Francais
  • Soomaali
  • فارسی
  • Kurdish Sorani
  • Urdu
search
Scottish Refugee Council
  • Get support
  • Working for change
    • Policy and campaigns
    • Connecting communities
    • Training
    • Arts & culture
    • New Scots Integration Strategy
    • Resources
  • Support us
    • Make a donation
    • Shop
    • Fundraising
    • Challenge events
    • Volunteer
    • Become a member
  • About
    • Vision and values
    • 40th Anniversary
    • Our team
    • Making a difference
    • Contact us
    • Press
    • Work for us
  • Latest
    • News
    • Stories
  • Donate monthly
  • Donate now

How to make complaint

How to make a complaint

We welcome comments on our standard of service and conduct, and suggestions for improvement. If our services do not meet your expectations or you feel you have been unfairly treated, then please let us know.

How to make a complaint

We will treat your complaint with the utmost confidentiality. You will find full details on how to make a complaint here. 

Complaints and user feedback policy

You can download a copy of our Complaints and User Feedback Policy here.

arrow_upward

Stay up-to-date with our latest news, campaigns and events Sign up to our newsletter >

Portland House, 17 Renfield Street, Glasgow, G2 5AH
Registered Charity: SC008639
© 2025 Scottish Refugee Council
Privacy and Cookie Policy
Terms and Conditions
Change Location
Find awesome listings near you!